Customers that purchase their systems from International Satellite can get Free Advanced Technical Support from one of our certified technicians for as long as their remain active with their service.
All of the satellite services offer 24/7 technical support from their call centers. Most of the time, these call centers can get you back on line or watching tv. However, there are times when problems are not directly related to their equipment, and they are unable to resolve your problem. That is when you will benefit from having access to the experts at International Satellite's Advanced Technical Support.
Just call (352)237-3811 and Press Option #2 if the techs are out of the office. Leave a brief message with your phone number and one of our certified technicians will be sent a text message to call you back. Most calls will be returned within an hour during regular business hours.
If your service is shut off, downgraded from a qualified programming service ( as defined by the provider), transferred, put on seasonal disconnect, shut off for non-payment or disconnected for any reason, we will no longer offer you this service for free, and there will be a $15.00 charge per call for our service.